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January 4, 2008 09:24 PM

Categories: c-Series

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Dean

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Joined: 01/04/2008

I have a Sansa C250 and discovered a problem today. I originally bought the unit for webcast downloads that I play through my car stereo (with an off market transmitter). Today I finally decided to listen to music instead, plugged in a headset and, to my surprise, only had audio in my right ear. I removed the headset and discovered that I could plug the jack in partially and get stereo but the jack was not "seated" so I lost audio easily. I bought the unit at Office Max more than a month ago and doubt I can return it. Is there a way around this problem. Are there headsets with reverse connections for stereo? I discovered a blog site that mentioned the same problem so has this become a recurring issue? Can I actually open up the unit and repair the problem?

Discussion:    Add a Comment | Comments 1-2 of 2 | Latest Comment

February 23, 2008 1:56 PM

I too had the same problem. I called Sansa and they told me to send the device to them and they would exchange it with a new one, which they did. Yet after about 2 months the problem occurred again. To make a long story short, they sent me a total of 3 devices and all of them had the same headset problem. Now they refuse to help because the warranty is expired and I'm left with a broken device. I checked what it would cost to repair and the cost is nearly the price of a new MP3 player. Assuredly, my new player will not be a SANSA.

March 13, 2009 8:04 PM

Ditto for me. Left audio was on and off for a while. Admittedly it was a refurbished model I got off Buy.com. But after about 6 months, I totally lost the left audio channel. I am not sure if it is a hardware or software problem but I suspect hardware. It seems these are typical problems with this particular model.

Discussion:    Add a Comment | Comments 1-2 of 2 | Latest Comment

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