OUR NETWORK:DVRplayground TechLore MyOpenRouter Explore3DTV MediaSmart Home See all... About UsAdvertiseContact Us
Previous Thread | Next Thread

 
Learn about scoring Forum's Raw Score: 58176.6
April 30, 2008 09:31 PM

Categories: e-Series

Rating (0 votes)
  • 1
  • 2
  • 3
  • 4
  • 5
Rate This!

Member Avatar

Jay

Member
Joined: 04/30/2008

Hi, to everyone just wanted to know if some body can help me with the audio/video converter. I went to that website (www.anydvd converter.com) and I got the software but I must be doing something wrong bucause my video clips are still messed up. Before I coverted the video to put it in my sansa e270 it wasn't like that at all. Now the video has a very small stop and go thing it's like a spilt second but it wasn't doing that at all before that's in my pc. The video plays find on the sansa but the audio it's a little behind of the video. What can I do. or does anyone have directions for a dummy like my self.

Discussion:    Add a Comment | Comments 1-13 of 13 | Latest Comment

Brandon C Avatar
Editor
May 2, 2008 7:37 PM

I have heard a lot of good things about any video converter. Sorry, I don't have your answer, but I am going to give it a try and if i have a problem maybe we can solve it together. :)

Tired of waiting for your device to do what you need it to?

Generic Member Avatar
Member
May 3, 2008 2:36 PM

Thanks for your reply. And I hope we can do something a really like my e270.

Generic Member Avatar
Member
  • member since: 05/28/2008
  • rank: 6956 of 16287
  • 6 comments
May 28, 2008 2:37 PM

Did either of you resolve this problem?

Apix Avatar
Moderator
June 30, 2008 12:05 AM

For the E200's you will need to use the sansa media converter... the fact that it's playing at all without using the SMC is nothing short of a miracle. You can download the SMC from www.sandisk.com/support/sansa

Generic Member Avatar
Member
  • member since: 05/28/2008
  • rank: 6956 of 16287
  • 6 comments
June 30, 2008 10:06 AM

I've used the media converter to download various videos (on two PCs) and have only gotten one to work, in sync. Seems that Sandisk has issues in this area.

Roland

Apix Avatar
Moderator
June 30, 2008 1:10 PM

What version of the SMC do you have? The Arcsoft version (very early) was notorious for lagging. I believe the latest is Intervideo 4.230 or 4.233.

Generic Member Avatar
Member
  • member since: 05/28/2008
  • rank: 6956 of 16287
  • 6 comments
July 1, 2008 10:18 AM

I have the latest smc-4.236 from their web site on both PCs with the same result. Also it's V1 firmware and the latest.

Thanks, Roland

Apix Avatar
Moderator
July 1, 2008 2:58 PM

Hmm, the stop and go thing sounds like a problem when the SMC de-interlaces the video and goes to encode it again. Do you have a lot of programs running? (Processor use is one way this can happen). If not, I would try uninstalling the SMC and Re-installing it.
Also, what version of Windows Media Player and Quicktime do u have?

Generic Member Avatar
Member
  • member since: 05/28/2008
  • rank: 6956 of 16287
  • 6 comments
July 1, 2008 6:50 PM

I've got Media Player 11 w/ latest updates and Quicktime 7.6.2 (latest). I've shut down any programs that might interfere; however, I'll go through it again.

Thnaks, Roland

Apix Avatar
Moderator
July 1, 2008 7:17 PM

Hmm, in that case, try uninstalling and reinstalling the SMC. It sounds like you should have everything required, so it really shouldn't be lagging.

Generic Member Avatar
Member
  • member since: 05/28/2008
  • rank: 6956 of 16287
  • 6 comments
July 8, 2008 9:58 PM

I've exchanged emails (about six or seven) with support, try this load this, do this, and still no resolution. I can convert the file to the e260 and the audio/video are out of sync. I can then copy the file to my desktop from the e260 and play it with Quicktime and they're in sync. This tells me that the issue is with the e260.

Roland

Apix Avatar
Moderator
July 11, 2008 2:32 AM

Its possible that either the processor is dying or that the firmware has a glitch in it. Try doing a firmware rollback to something like 12A.. (its a really buggy firmware) but it will ensure that the player gets the current firmware completely wiped out. Then re-update the firmware and try the sync again.

Generic Member Avatar
Member
  • member since: 05/28/2008
  • rank: 6956 of 16287
  • 6 comments
July 16, 2008 9:43 AM

Just to let you know I did revert to the previous firmware.

Discussion:    Add a Comment | Back to Top | Comments 1-13 of 13 | Latest Comment

Add Your Reply

(will not be displayed)

Email me when comments are added to this thread

 
 

Please log in or register to participate in this community!

Log In

Remember

Not a member? Sign up!

Did you forget your password?

You can also log in using OpenID.

close this window
close this window