Here's the download for the new firmware for manually updating the firwmare.

Click HERE to download. 

1. Extract the .zip file into a folder on your computer.
2. Once extracted, drag all files to the root directory of your Sansa View.
3. Disconnect the Sansa View and let it restart. (see notes below)
4. The firmware update will now begin.
5. Once it's finish with the update, it will boot back up. Go to the main menu, then select Settings / Options > System Settings, and verify the "Version" is now 01.03.02.