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August 8, 2008 05:56 PM

Categories: c-Series

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Joined: 08/08/2008

I'm using the Sansa C240.  I uploaded all my music into individual folders but when I want  to listen to let's say Aerosmith the songs are not all in one place even though they come out of the same folder.  Even when I search by Artist not all the songs appear.  What am I doing wrong?

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August 8, 2008 7:12 PM

I usually find this happening when the ID tags in the music files are off just a bit.
Have you looked at the ID tags or have a program that can do that for you?

BC Support Design and Development

Answers Post August 9, 2008 4:31 PM

Brandon hit it right on the head. The Sansa players identify everything by ID3 tag information (well except for the Shaker). You'll want to use a program like Windows Media Player or a ID3 tag editor to check the tags and ensure that the Artist is spelled exactly the same (caps don't matter) also album name.
The hierarchy of the player is as follows (when browsing through the Artist function):
Artist-->Album-->Track ID#

August 10, 2008 6:17 PM

Thank you very much for your help. Appreciate the quick response.

Discussion:    Add a Comment | Comments 1-3 of 3 | Latest Comment

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