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August 21, 2008 10:32 PM

Categories: Sansa View

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BigLou

Member
Joined: 08/21/2008

Hi, I just got an 8GB Sansa View yesterday and I'm having problems trying to convert video with the Sansa Media Converter.  Basically, after I've selected a video to convert, I click the convert button and the progress window pops up, followed a few seconds after by a window saying:

Sansa Media Converter.exe has encountered a problem and needs to close.  We are sorry for the inconvenience.

I've tried converting about 20 different videos of various formats and that's always what happens, MP3s and pictures however convert fine. 

I'm using SMC firmware version 1.0 B004.236CDG, and just a few minutes ago I used Sansa Updater to get the latest Sansa View firmware.  I have a PC using Windows XP Service pack 2.

Thanks in advance.

Discussion:    Add a Comment | Comments 1-6 of 6 | Latest Comment

Brandon C Avatar
Editor
August 24, 2008 10:33 AM

You might give Any Video Converter a try.
See the how-to here.

http://www.sansacommunity.com/article/11105/Great-Free-Sansa-Media-Converter/

Tired of waiting for your device to do what you need it to?

Apix Avatar
Moderator
August 27, 2008 3:46 PM

For ease, I'd use the AVC like Brandon suggested. If not you'll need to do a complete uninstall of the SMC program including the registry keys. If you want to pursue that, let us know and I'll walk you through it ^_^

Generic Member Avatar
Member
August 29, 2008 10:43 PM

Any video converter works great, thanks for the recommendation!

Apix Avatar
Moderator
August 30, 2008 8:33 PM

Good to hear ^_^

kaaanooo
February 27, 2009 3:47 AM

*** Deleted By Moderator ***


pokystar21 Avatar
Member
  • member since: 03/05/2009
  • rank: 5518 of 16290
  • 1 comments
March 5, 2009 3:07 PM

Hey, I tried the AVC converter and I really like what it has, but the problem with me is that I use format factory to convert DVD's to video files, after I burn it I used AVC and it worked but the audio wasn't in-sync with the video so I just needed to know if there is anything out there that will work so that the video is clean and the audio is with the video the whole movie. Thanks

Discussion:    Add a Comment | Back to Top | Comments 1-6 of 6 | Latest Comment

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