Do you have Rhapsody? That would make a difference.
This is starting to drive me nuts. Like so many other people, I'm finding it impossible to convert and load video files to my new Sansa Fuze 4 GB.
I have Windows XP with Service Pack 2, I have downloaded the latest SMC. The Fuze is plugged into the computer and in MTP mode when I open SMC. I have used Any Video Converter to turn videos into AVI or MP4 format so that the SMC should read them and convert them. Each time I have clicked on "Add Media" and then tried to open the file, the progress bar remains absolutely stuck at 0% with no sign of activity!
What hoops am I not jumping through for this??
Please check this out
http://www.sansacommunity.com/forum/thread/12056/Fixed-Video-Playback-in-Fuze/
Regards
View unverified member's comment - posted by ej
Doesn't work with given configuration, video/audio out of synch... and even if it worked, I couldn't use it.
Why? Because I WONT buy an additional program just to be able to watch videos on my fuze. Obviously Sansa was the wrong choice, I regret that very much now. What is sansa media converter good for anyway? Why exactly did I spend money for a so called multimedia player that is not able to play videos, unless converted by a third party program that you have to buy to remove the watermark?
I'm deeply disappointed. That was my first and my last player from Sansa.
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Okay, I happened to find the answer in another forum:
http://forums.sandisk.com/sansa/board/message?message.uid=72173#U72173