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January 8, 2009 09:28 AM

Categories: Sansa Fuze

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tgirl

Member
Joined: 07/09/2008

Hey guys,

   As you may have already read from my previous thread, I had an absolute NIGHTMARE with my Sansa Fuze not being recognized by my computer due to my STUPIDITY of downloading a supposedly reputable registry cleaner(I forget what the name is--it begins with an "E"..Eusing I think).  Just a word of advice BEFORE you download a registry cleaner, please, please do your research on it.  But, as I've also explained already, if you SHOULD(God forbid)happen to come across the same problem as mine, just do a "System Restore" on your computer which sets your computer to an earlier time frame, and THEN all should be well.  You may even experience a problem with Rhapsody where not all of your music will be re-downloadable.  If that's the case, then call up a Rhapsody technician, and simply tell them that you had to perform a "System Restore" and they will un-install & then re-install Rhapsody for you as well as make sure that your music licenses aren't duplictaed/corrupted.  That was what happened to me also where I had to call up Rhapsody, and tonight, they plan on doing just that.  PLEASE don't do what I did, but at least now I can truly say that I have learned a great deal from it enough to help prevent this from happening to anyone else.  And, as Frasier Crane would say, "Thanks for listening"...lol!!  Laughing

Discussion:    Add a Comment | Comments 1-3 of 3 | Latest Comment

February 10, 2009 1:31 PM

This shouldn't require a system restore.
When you used the registry cleaner, you broke some connection between a unique (?) usb port driver and the device, but all you needed to do was to:
1. Plug the device into the USB port as normal.
2. Right-click 'My Computer' and select 'Manage'.
3. In the 'Computer Management' window, on the left pane under 'System Tools', click once on 'Device Manager'.
3a. In the right pane, right-click the top-most item (a computer icon with your user name).
3b. Select 'Scan for hardware changes', and let it scan (it won't take long). If it throws you into an install dialogue, go through the install with Windows, and you should be golden; else -->
4. In the right pane, expand the '+' sign under the following devices, in turn: 'Disk Drives', 'Storage Volumes', and 'Universal Serial Bus controlelrs'. 5. One of these will refer to a representation of the device, but it may be referred to by its nomenclature (model number or 'Sansa' or 'Fuze' or something similar), as a volume name under 'Storage Volumes', or as a 'USB Mass Storage device' under the 'USB controllers' item.
6. Ideally, it'll be under 'Disk Drives'. Whichever it is, right-click the item and select 'Uninstall'. Confirm the uninstall.
7. Go to the very top-most item (a computer icon with your user name), and select 'Scan for hardware changes'.
8. Let windows select the right driver.
9. You Sansa should show up as it's supposed to.

On second thought, it's easier to do a system restore than to do it the right way. So do a system restore.

-webbit

February 10, 2009 1:32 PM

Really, the Rhapsody install fixes the problem by re-installing the driver.

Just thought I'd mensh.

-webbit

June 25, 2009 11:46 PM

I say beware of Windows.. nothing good will come from it. :)

Discussion:    Add a Comment | Comments 1-3 of 3 | Latest Comment

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