Interesting info. Thanks!
I have an 8GB Sansa View that I bought refurbished for about $60, and am using a class 6 8GB MicroSD card with it. I've ordered the video-out cable but it hasn't arrived yet so I cannot comment on that (**update: see end of post**). I've also owned a Sansa e250 and a Sansa e250r and have had numerous headaches keeping them running tip-top. I'd like to share some of the things I've discovered through my travels with my Sansa players (all apply to the View but some also work with the e250 series). I am using the current release of Sansa's firmware, v01.03.02A:
REDUNDANT ENTRIES (Sansa View) or INAPPROPRIATE CHARACTERS/STORAGE LOSS (e250) **SEE BELOW FOR UPDATE!!**:
-Multiple video and MP3 file listings for the same tracks are annoying, to say the very least. I've only found one way to temporarily put an end to this nuisance, and that's to scan the "drives". Instructions:
1. Open "My Computer"
2. My Sansa is always in MSC mode so I have 2 drives, usually N and O. Right click on the first drive & select Properties.
3. Click on the "Tools" tab at the top
4. The first option is to check the drive for errors. Click the "Check Now..." button.
5. In the new window that opens, check the "Automatically fix file system errors" box.
6. Click "Start"
7. Close the open windows when finished and repeat for the flash drive (if in MSC mode)
8. Disconnect your Sansa by single-right-clicking the "Safely remove hardware" icon in the lower right of your screen and selecting your Sansa drive(s)
9. Your Sansa View should now show no more redundant entries (but it won't last long) -- your Sansa e250 series should now show that all folders have valid names and/or storage space is freed up again. Note for Sansa e250 series users: if errors are found you may be asked to "convert lost chains to files" - just say "no". You *may* lose some data (audio, video, pictures, etc) if this happens.
10. --advanced-- Create a batch file to automatically check both drives using "chkdsk /f" + drive letter 1, then 2, then auto-exit after completion -- you'll want to make this process as easy as possible because you should do this after EACH TIME you connect your Sansa!!
ADDING ALBUM COVERS TO YOUR COLLECTIONS:
1. Open Windows Media Player in Windows and play a song from an album on your Sansa. After a few seconds you should have a nice little "folder.jpg" icon (hidden file) appear automagically. This is all you need. One "folder.jpg" in each album folder. If you have all of your music in the music folder with no subfolders then you can only have one icon for everything (see Tip #3 below)
Tip #1: Start WMP, click on the "Now Playing" tab, right-click anywhere in the main window and select "Album Art" as the visualization. If album art appears after the track has been playing for a few seconds then you know your "folder.jpg" has been downloaded to your player. You can safely delete any other downloaded files (other pictures and "desktop.ini"). If album art isn't found then you might try going to images.google.com and searching for the album cover, then download and save as "folder.jpg" in the appropriate folder on your Sansa. You may need to resize it to 256x256 or smaller for it to show up.
Tip #2: Open Control Panel and double-click on "Folder Options". Click on the View tab and check the box that says "Show hidden files and folders". This way you'll see a semi-transparent icon for "folder.jpg" when it appears. You *may* also need to UNcheck "hide protected operating system files" to see folder.jpg
Tip #3: If you want all your songs in one folder without a ton of subfolders but still want individual artwork then try a program like "Tag & Rename", which lets you import images into the MP3 files themselves. As long as the images are the right size and format then your Sansa can display them. One folder image that works on my View by reading it from the MP3 file is 500 pixels by 449 pixels, horizontal res = 96dpi, vertical res = 96dpi, bit depth = 24, frame count = 1 (it's a jpeg... a .jpg file). If you convert your images to these settings then I'm confident that most or all will work fine.
RIPPING A DVD USING NERO RECODE:
I use Nero 6, mainly because versions 7, 8 and 9 are progressively more bloated and buggy, but any version of Recode should work fine. First, insert your DVD. Note that protected commercial DVD's will not work with Recode unless you are using a program like "DVD CSS/Region-Free" (google it for more info) so you must either use a backup DVD or a non-protected DVD (google "DVD Decrypter" and "DVD Shrink" for copying your store-bought DVD's and removing the protection schemes).
1. Insert your favorite video DVD.
2. Start up Nero Recode and choose to "Recode main movie to Nero Digital"
3. Click on the "Import DVD" button and select the DVD drive that contains the movie that you want to convert.
4. After it finishes scanning the DVD, uncheck the "Fit to target:" box on the right.
5. Move the slider until the bitrate reads between 500 and 600kbps (I always use as close to 550 as possible because it always produces beautiful copies with a decent file size).
6. Select the Audio #1 that you want to use, then select the "#2" tab and choose "None" (unless you want it on), select Subtitle and turn it off (again, unless you want it on) and then click "Next".
7. In the next window you should use "Hard Disk Folder" as destination and then select a target folder to encode the movie to. Nero Digital Settings are fine by default so you can leave that one alone and just click BURN and wait for it to finish.
Note: the resulting MP4 file will most likely NOT play on your Sansa View yet! The next thing to do is follow the steps in "AUDIO/VIDEO LOSES SYNC OR ISN'T RECOGNIZED" below!
Also note that selecting "550kbps" for the bitrate will usually lower the video size to under 640x480 in longer movies (90 minutes+). If the DVD rips to standard DVD size then it will be too large to playback on your View so you will need to resize the video in the next step. If resizing causes sync issues then try starting to recode with Nero, then stop it after a few seconds and the converted segment of video will not be deleted. Start up Total Video Converter (see next section) and import the clip you just made and check the file size. If it's too large then go back to Nero Recode and choose a lower bit rate!
AUDIO/VIDEO LOSES SYNC OR ISN'T RECOGNIZED:
This happens WAY to often to ignore, so here's what you need to do. Use a GOOD conversion program instead of Sansa Media Converter (I use Nero 6 for DVD's and Total Video Converter (TVC) for converting so I'll be using those as my examples)
1. Converting AVI, ASF, MP4, MPEG, etc in TVC: Start TVC, click the "New Task" button and browse to open your video file. Double-click the file to import it and TVC will show you available profiles. Select MP4 at the top-left and you will be returned to the main screen.
2. The video file name appears in the left pane. Check the box next to it (if it's unchecked) and single-click the filename to hi-lite it if it isn't already.
3. Click in the lower-left pane called "Input File Settings" and scroll down to locate the bitrate of the video file. Remember it, or better still, hi-lite and COPY it.
4. Audio/Video sync problems happen more than 95% of the time in movies longer than 30 minutes and the most important thing is to keep the original bitrate while converting, so on the right side of TVC (under "Profiles") you'll see "MP4 Video XX Quality", where "XX" is High, Normal, Lower, etc. Select High Quality, then click on the Settings button.
5. I've found these settings to work best - "Audio" tab: Audio Channel and Codec set to "Auto" with original frame rate and original bit rate checked. I leave "Adjust audio volume" unchecked but you can change this if you want to; "Video" tab: Video codec = "xvid" (of course, you must have the xvid codec installed to use this option... google it if you need it), Frame rate = original, and bit rate = the bit rate you copied from the original file in step #3. Check the box at the bottom that says "Activate high quality settings"; "Video Resize" tab: under "resize", check "Original Size" and under "Aspect" check "Normal"; "Video Crop and Pad" tab: leave "Enable Crop" and "Enable Pad" unchecked. Click on "Save and Apply" and then again on "Save and Apply" in the drop-down menu that appears. You will return to the main screen again.
6. Click on the "Convert Now" button and wait until it has completed. When it's finished, the folder containing the converted video will open. Rename the file (if desired) and copy it to your Sansa's "VIDEO" folder in MSC mode. It should play GREAT!
Note: some files with higher bitrates (1000kbps and up) refuse to play after converting. You'll have to play with these to get them to work but if you follow these instructions then 95%+ of your conversions should playback flawlessly.
Note: This method will retain the aspect ratio of the original video clip and will not "stretch" it to fill your screen. You also will want to make CERTAIN that the video size is LESS than 640x480 or the resulting video will NOT be Sansa View compatible!!! The video size is also displayed in the lower-left pain where you found the bit rate. In this case you will want to let TVC resize the video.
**I have tested this method extensively and it works best. I have converted movies more than 2 hours in length and they work flawlessly!**
MP3 FILES SHOW UP WITH WRONG SPELLING OR I SEE "Untitled Album" (etc):
You'll need a program like "Tag & Rename" (it isn't free but there MUST be a free equivalent out there... ask Google :)) that will allow you to redo the MP3 tags for the Artist, Album Name, Year, and loads of other information that will allow your Sansa to sort your music more efficiently.
**UPDATE** - My video-out cable arrived today. It also has left/right audio-out and works flawlessly. The picture is comparable to DVD quality on a standard TV! I paid $5.68 for it on amazon.com, WELL worth the money.
**UPDATE** - REDUNDANT ENTRIES (Sansa View) FIX!
I was just reading a post on another site and I believe this problem may FINALLY have a solution! Here's a snip from that thread:
"I ran into this problem as well. My workaround is to make a single parent directory for all the mp3s on the microSD card (you can have multiple subdirectories under this main parent directory). Everytime you add or delete stuff on the microSD card, rename the parent directory to something else (doesn't matter what name you give it)."
I created a folder under MUSIC called "RENME" (so I wouldn't forget to rename each time I add or remove files) and have been playing with my View for the last couple of hours with NO REDUNDANT ENTRIES showing up. This IS great news for me because I'd about given up on ever using the MicroSDHC 8GB card I bought with the Sansa. I'll be trying this with the VIDEO folder next but so far my music list remains at one name per song :) I have a few tunes on the card and in internal memory and now both show up, one with the little sd icon and one w/out, just as it should be. Sansa should have fixed this problem long ago but I'm happy to have a work-around!
on the computer, my player does not show both the internal and card entries. Why is that?
My guess would be that you're using MTP mode instead of MSC. With MTP mode turned on, you can sync with media software but if you go to settings and change the USB mode to MSC, and then connect to your pc you should see a drive letter for the device memory and also one for the media card. I believe MTP mode just shows up as an icon with no drive letter but I could never access all of my files that way, plus I'd rather copy my tunes manually so I just use MSC.
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