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April 16, 2009 08:34 PM

Categories: Sansa Clip / Clip +

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john902

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Joined: 04/16/2009

I have a 4GB Sansa Clip that won't turn on. At all. It won't even recharge. When I plug it in to the computer it says it's recharging but it's not. Cause I left it for a good 3 hours. I keep holding the power switch up but nothing happens. I also installed it with the new firmware. It won't even work with that. If I don't find a solution within 5 days, I'm returning it.

Discussion:    Add a Comment | Comments 1-9 of 9 | Latest Comment

April 18, 2009 6:44 PM

Did you try tech support? I have found them pretty good.

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May 7, 2009 2:41 PM updated: May 7, 2009 2:49 PM

I had this issue today! I googled "sansa clip won't respond" and found a page where someone said to hold the on/off slider in the up position (as if you were turning it on) for about 15 seconds. Then turn it on like normal. Apparently it's a soft reset which returns the player to the last successful shutdown. SO helpful! I'm SO glad, I was worried that it was broken!

May 18, 2009 6:38 PM

I just had this problem with my 8GB Sansa Fuze today where it wouldn't turn on and my PC wouldn't recognize it, and the soft reset did the trick. Thanks.

View unverified member's comment - posted by MichL

View unverified member's comment - posted by Amy Beth

August 16, 2009 10:23 PM

I had the same problem with my 4GB clip. The restart trick was pure genious. I had just bought it today and really was hoping I would not have to return the thing. Thanks folks!

February 17, 2010 12:53 PM

Thanks Taylor, it just happened to me and you saved my life

February 21, 2010 6:09 AM

My 8GB sansa clip would not turn on at all after putting a 4GB card into it.
The widely-diseminated 'hold down the power/reset for 15 seconds' achieved nothing.

Holding down volume + and pressing power/reset made it turn on straight away. It displayed the logo for 40 seconds, then continued playing the previous track where it left off.

March 14, 2010 1:33 AM

my sansa clip 4G, won't turn on also. when i plug it to the power or to the computer it looks like it's charging, but after leaving it for 7 hours, it still didn't turn on. when trying to use the reset trick it also doesn't work.
anyone has another advise?
thanks a lot!

Discussion:    Add a Comment | Back to Top | Comments 1-9 of 9 | Latest Comment

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