May 27, 2009 2:26 PM

**UPDATE** Transferred out a new one at Best Buy last night, same issue. And also, i use the media converter and each movie i transfer over, the audio is on in the begining of the movie, and then as the movie goes on, the sound is before the pictures. So the sound timing is off. Can anyone help me? I am trying everything i can to fix this. I really like the Sansa, but i dont want to have one if i keep having these issues for the money i spent on it!